BELvue museum:Accessibility
Moments of low stimuli
Every first Wednesday morning of the month, we organise a low-stimuli moment in the museum. We turn off all audio and video equipment in the museum (the lights stay on) and we do not accept groups. This allows you to enjoy a calm visit.
Reduced mobility
BELvue offers different levels of accessibility for people with reduced mobility. There are ramps, lifts, accessible routes and adapted toilets. We also provide portable folding seats that you may take with you during your visit. The museum is also fully accessible for buggies.
To ensure the best possible welcome, we recommend contacting us before your visit.
Deaf or hard of hearing visitors
For people who are deaf or hard of hearing, the digital audio guide for adults offers the option to read all texts. Additionally, the videos are subtitled and throughout the museum there are screens and signs with explanations. Through the HeritageApp (ErfgoedApp), adults can also access historical videos in French Belgian Sign Language and Flemish Sign Language.
The game tour “On the Road with Zeno” for children (ages 9 to 12) is also available in French Belgian Sign Language and Flemish Sign Language in the HeritageApp (Erfgoedapp).
Blind or visually impaired visitors
Blind and visually impaired visitors can enjoy an adapted experience. We provide objects to touch, embossed relief maps, and explanations in braille, in addition to the digital audio guide. To make your visit as pleasant as possible, we recommend coming with a companion.
Free entrance and reduced rates
Budget should never be a barrier to visit us. Entry to the BELvue museum is free for everyone every Wednesday from 2 p.m. and every first Sunday of the month. Come with your family, in a group, and as often as you like!
Job seekers and people with disabilities pay a reduced rate of €5, and seniors €8 instead of €10.
For organisations working with vulnerable groups who do not have Article 27 or Paspartoe tickets, we offer a social rate of €3 per person. Request this when making your reservation: info@belvue.be.
Access-i
Every two years we take part in the Access-i audit, which provides information on the accessibility of the BELvue based on data collected on site. On their website, you can see to what extent our venue is accessible, depending on your needs. This includes consideration for wheelchair users, people with reduced mobility, blind or partially sighted people, deaf or hard-of-hearing people, and people with cognitive difficulties.